General Terms and Conditions

GENERAL TERMS AND CONDITIONS FOR REAL ESTATE BROKERAGE

COLLEGIUM, a limited liability company for real estate business and trade, abbreviated company name COLLEGIUM d.o.o., Umag - Umago, Ulica Augustina Vivode - Via Augustin Vivoda 22, OIB: 74579201861, MBS: 040220029, company registration no.: 01992422, Real Estate Brokers Register entry no.: 95/2016, e-mail: info@collegium.hr, represented by Nevio Medica, member of the Management Board 

Article 1
Subject Matter and Application

These General Terms and Conditions regulate the manner of business, the rights and obligations of the Broker and the Principal, the types and scope of services, the brokerage fee, additional services and costs. They are adopted pursuant to the Real Estate Brokerage Act (NN 69/2026), in particular Article 20 thereof, and the Obligations Act. They apply to every written brokerage agreement concluded for a fixed term.

The General Terms and Conditions and the applicable Fee Schedule are made available before the agreement is concluded and are displayed in a visible and accessible place at the registered office, branch office and separate business unit.

Article 2
Types of Brokerage

The Broker provides brokerage services in connection with sale, purchase, exchange, rental, lease, establishment or transfer of a building right, easements, mortgage and other rights in rem, partition of co-ownership, and other transactions by which a right in or over real estate is transferred or established. Brokerage may be non-exclusive or expressly agreed as exclusive.

Article 3
Services Included in Basic Brokerage

The brokerage fee covers bringing the Principal into contact with a third party, checking the status of the property and preparatory activities for conclusion of the transaction. Within the scope of the mandate, the Broker informs the Principal of the market price, obtains and reviews documents, checks public registers and land-use designation, presents and advertises the property where permitted, organises viewings, communicates offers, participates in negotiations and draws attention to material circumstances.

Article 4
Advertising and Viewing

A property may be advertised only on the basis of an agreement previously concluded with the owner and with publication of the Broker particulars prescribed by law. A viewing by a third party may not be made conditional upon conclusion of a brokerage agreement. A Viewing Confirmation serves as evidence to the Principal, is not a brokerage agreement and may not impose on the third party any obligation to pay a brokerage fee.

Article 5
Obligations of the Principal

The Principal provides accurate information and documents concerning the property, ownership, encumbrances, permits and third-party rights; enables viewings; communicates the price and terms; pays the agreed brokerage fee and separately agreed actual costs; and notifies the Broker of changes in writing. The Principal is not required to negotiate or conclude a transaction, but is liable, within the limits prescribed by law, for conduct contrary to good faith.

Article 6
Brokerage Fee and Fee Schedule

The amount of the brokerage fee is determined by agreement in accordance with the applicable Fee Schedule bearing a date and year and signed as an integral part of the agreement. The right to the fee arises upon conclusion of the brokered agreement, or upon conclusion of a preliminary agreement if so agreed. The fee may not be requested in advance. After termination, the Broker is entitled to the full fee if a transaction subsequently concluded is a direct result of the Broker’s prior activities, unless otherwise agreed.

Article 7
Person Liable for Payment and Brokerage for Both Parties

The brokerage fee is payable exclusively by a person who has concluded a separate agreement with the Broker. The Broker may not charge a third party who becomes the buyer, tenant, lessee or other acquirer if that person has not concluded a brokerage agreement. Where the Broker has agreements with both parties, the total amount may not exceed the maximum amount stated in the Fee Schedule; where only one party pays, that party may be charged no more than one half of the amount stated in the Fee Schedule. The parties shall be informed in writing in advance of the individual and total fees.

Article 8
Additional Services and Costs

Special advertising, professional photography/video/3D services, translation, services of external legal, tax, geodetic and technical experts, obtaining special documents, fees, travel and other extraordinary costs may be charged only if expressly agreed in advance, and only in the amount of the actual cost, with specification of the type, amount or maximum amount and the person liable for payment.

Article 9
Exclusive Brokerage

Where exclusive brokerage is expressly agreed, the Principal shall not engage another broker for the same transaction. If the Principal concludes the transaction through another broker, the Principal owes the agreed brokerage fee and any separately agreed actual costs. Before signing, the Principal must be specifically informed of the effects of this provision.

Article 10
Sub-brokerage

The Broker may transfer the agreement to another broker only if this has been expressly agreed. Transfer to another broker requires the Principal’s written consent and a list of brokers.

Article 11
Termination, Confidentiality and Performance

The agreement terminates upon expiry of its term or by notice of termination. Termination does not affect accrued rights. The Broker safeguards personal data and, upon written instruction, business secrets. A brokerage mandate does not authorise the Broker to receive a deposit, purchase price, rent, lease payment or any other performance without a separate written power of attorney.

Article 12
Liability and Insurance

The Broker acts with enhanced professional diligence, is liable in accordance with mandatory law and maintains the insurance required by law. The Broker is not liable for inaccurate or withheld information provided by the Principal, latent defects that were not and ought not to have been known to the Broker, or non-performance by a third party, unless the Broker knew or ought to have known of that party’s inability to perform.

Article 13
Complaints and Jurisdiction

A complaint may be submitted to the Broker’s registered office address or by e-mail; consumer complaints shall be answered within the statutory time limit. The law of the Republic of Croatia applies. Disputes shall be subject to the jurisdiction of the court having subject-matter jurisdiction at the Broker’s registered office, unless mandatory law provides otherwise.

Article 14
Entry into Force and Publication

These General Terms and Conditions and the Fee Schedule enter into force on July 7th 2026 and apply to agreements concluded from that date. They are displayed in a visible and accessible place. The Broker operates in office premises fully separated from premises used for other purposes, with a separate area for confidential conversations, during the hours of use specified in the lease agreement.

In Umag - Umago, on July 7th 2026.

COLLEGIUM d.o.o.
Nevio Medica, member of the Management Board